Authors >
Bradley Gale

Bradley Gale

Bradley Gale

Bradley T. Gale is president of Market Driven Quality Inc. He served as Overseer for the Malcolm Baldrige National Quality Award during its first three years of existence, and currently is on the Steering Committee for the Conference Board's Total Quality Management Center. Gale is coauthor with Robert D. Buzzell of The PIMS Principles (Free Press, 1987), which has been translated into four languages.

Managing Customer Value is now available in Trade Paperback
Jul 13, 2010
Managing Customer Value will be released on July 13, 2010 in Trade Paperback
Jul 13, 2010
Managing Customer Value will be released on November 24, 2009 in eBook
Nov 24, 2009
Managing Customer Value is now available in eBook
Nov 24, 2009
Managing Customer Value will be released on March 28, 1994 in Hardcover
Mar 28, 1994
Managing Customer Value is now available in Hardcover
Mar 28, 1994
Excerpt:
Table of Contents from Managing Customer Value
Prior to Dec 19, 2008