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Bradley Gale
Biography
Bradley T. Gale is president of Market Driven Quality Inc. He served as Overseer for the Malcolm Baldrige National Quality Award during its first three years of existence, and currently is on the Steering Committee for the Conference Board's Total Quality Management Center. Gale is coauthor with Robert D. Buzzell of The PIMS Principles (Free Press, 1987), which has been translated into four languages.
Bradley Gale's Books
1.
Managing Customer Value
Creating Quality and Service That Customers Can See
By: Bradley Gale
This edition: Hardcover, 432 pages
Publication date: March 28, 1994
Other formats:
eBook
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