Stuff
Fred Finch's Books
There is 1 book
1.
Customer Mania!
It's Never Too Late to Build a Customer-Focused Company
By: Kenneth Blanchard Ph.D., Jim Ballard and Fred Finch
This edition: Hardcover, 208 pages
Publication date: November 2, 2004
Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the...
