Stuff
Jim Ballard's Books
There are 3 books
1.
Little Wave and Old Swell
A Fable of Life and Its Passing
By: Jim Ballard and Kenneth Blanchard Ph.D.
This edition: Hardcover, 96 pages
Publication date: June 5, 2007
Ages: above 5
Little Wave and Old Swell recounts a journey across the sea made by impetuous Little Wave and his sage teacher, Old Swell. Their allegorical adventure points young and old readers toward the enduring questions: Where did I...
Other Formats: eBook
2.
Customer Mania!
It's Never Too Late to Build a Customer-Focused Company
By: Kenneth Blanchard Ph.D., Jim Ballard and Fred Finch
This edition: Hardcover, 208 pages
Publication date: November 2, 2004
Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the...
3.
Whale Done!
The Power of Positive Relationships
By: Kenneth Blanchard Ph.D., Thad Lacinak, Chuck Tompkins and Jim Ballard
This edition: Hardcover, 128 pages
Publication date: February 19, 2002
What do employees and coworkers have in common with a five-ton killer whale? A whole lot more than you think, according to the mega-bestselling author Ken Blanchard and his coauthors from SeaWorld. Whales respond best to...
