Rob Jolles

Robert L. Jolles is a master corporate trainer and one of the most sought after business speakers in the country.  His programs and twenty plus years of delivery have allowed him to amass a client list that reads like a Who’s Who of Fortune 500 Companies.  He not only successfully sold for two of the most respected sales institutions in the nation, New York Life & Xerox; he was instrumental in creating, delivering and managing Xerox Corporation’s highly touted customer sales training programs.  A published author of three best-selling books, and President of Jolles Associates, Inc., his programs teach you the lessons taught by Xerox to their sales force and customers.  These programs have allowed him to amass a client list that reads like a Who’s Who of Fortune 500 companies.  He lives in Great Falls, Virginia.

Books by this Author

This revised edition of Robert Jolles’s classic book on sales technique features brand new material throughout, including illustrations, teaching aids, coaching techniques, and true implementation strategies!When you have a process, you have a way of measuring what you are doing. When you can measure it—you can fix it!" Customer Centered Selling teaches the secrets of the world-famous Xerox sales training by reversing the conventional selling practices of searching for customer needs,...

My Life in 8 Words

Author Revealed

Q. What is your motto or maxim?

A. You're as good as your last book.

Q. What 3 personal qualities are most important to you?

A. Honesty, integrity, and happiness.

Q. What’s your greatest fear?

A. Something happening to my kids.

Q. If you could be any person or thing, who or what would it be?

A. Jim Carrey

Q. What are your most overused words or phrases?

A. I don't like using the word, "nice."

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