...provide techniques for delivering top aid to clients Delivering Knock Your Socks Off Service, 20th Anniversary Edition, By Ron Zemke and Kristin Anderson, Performance Research Associates/AMACOM, 226 pp. Reviewed by Lorenda S. Smith, assistant...
...self-study course is based on three books from the highly acclaimed Knock Your Socks Off Service® series by Ron Zemke and Kristin Anderson: , Knock Your Socks Off Answers, and Tales of Knock Your Socks Off Service, It’s written in the same...
...Knock Your Socks Off Prospecting: How to Cold Call, Get Qualified ... - Google Books Result by William Miller, Ron Zemke - 2005 - Business & Economics - 162 pages This practical book gives sales people renewed energy for a critical (yet often dreaded)...