S&S: Valarie A. Zeithaml Updates http://authors.simonandschuster.com/Valarie-A-Zeithaml Valarie A. Zeithaml's updates en-us Delivering Quality Service will be released on May 11, 2010 in eBook <div class='event_icon book'></div> <div class='event'> <a href="http://books.simonandschuster.com/Delivering-Quality-Service/Valarie-A-Zeithaml/9781439137475">Delivering Quality Service</a> will be released on May 11, 2010 in eBook </div> May 11, 2010 00:00:00 -0400 1273550400-493226 Delivering Quality Service is now available in eBook <div class='event_icon book'></div> <div class='event'> <a href="http://books.simonandschuster.com/Delivering-Quality-Service/Valarie-A-Zeithaml/9781439137475">Delivering Quality Service</a> is now available in eBook </div> May 11, 2010 00:00:00 -0400 1273550400-493227 Delivering Quality Service is now available in <div class='event_icon book'></div> <div class='event'> <a href="http://books.simonandschuster.com/Delivering-Quality-Service/Valarie-A-Zeithaml/9781439167281">Delivering Quality Service</a> is now available in </div> March 25, 2009 00:00:00 -0400 1237953600-253709 Delivering Quality Service will be released on March 25, 2009 in <div class='event_icon book'></div> <div class='event'> <a href="http://books.simonandschuster.com/Delivering-Quality-Service/Valarie-A-Zeithaml/9781439167281">Delivering Quality Service</a> will be released on March 25, 2009 in </div> March 25, 2009 00:00:00 -0400 1237953600-253708 Delivering Quality Service is now available in eBook <div class="event_icon book"></div><div class="event"> <a href="http://books.simonandschuster.com/Delivering-Quality-Service/Valarie-A-Zeithaml/9781439137475">Delivering Quality Service</a> is now available in eBook </div> September 10, 2008 00:00:00 -0400 1221019200-132075 Driving Customer Equity is now available in <div class='event_icon book'></div> <div class='event'> <a href="http://books.simonandschuster.com/Driving-Customer-Equity/Katherine-N-Lemon/9780743205900">Driving Customer Equity</a> is now available in </div> February 21, 2001 00:00:00 -0500 982731600-174738 Driving Customer Equity will be released on February 21, 2001 in <div class='event_icon book'></div> <div class='event'> <a href="http://books.simonandschuster.com/Driving-Customer-Equity/Katherine-N-Lemon/9780743205900">Driving Customer Equity</a> will be released on February 21, 2001 in </div> February 21, 2001 00:00:00 -0500 982731600-174735 Driving Customer Equity is now available in eBook <div class="event_icon book"></div><div class="event"> <a href="http://books.simonandschuster.com/Driving-Customer-Equity/Katherine-N-Lemon/9780743205900">Driving Customer Equity</a> is now available in eBook </div> February 21, 2001 00:00:00 -0500 982731600-11505 Driving Customer Equity will be released on February 21, 2001 in eBook <div class="event_icon book"></div><div class="event"> <a href="http://books.simonandschuster.com/Driving-Customer-Equity/Katherine-N-Lemon/9780743205900">Driving Customer Equity</a> will be released on February 21, 2001 in eBook </div> February 21, 2001 00:00:00 -0500 982731600-11502 Driving Customer Equity is now available in <div class='event_icon book'></div> <div class='event'> <a href="http://books.simonandschuster.com/Driving-Customer-Equity/Katherine-N-Lemon/9780684864662">Driving Customer Equity</a> is now available in </div> June 27, 2000 00:00:00 -0400 962078400-208868 Driving Customer Equity will be released on June 27, 2000 in <div class='event_icon book'></div> <div class='event'> <a href="http://books.simonandschuster.com/Driving-Customer-Equity/Katherine-N-Lemon/9780684864662">Driving Customer Equity</a> will be released on June 27, 2000 in </div> June 27, 2000 00:00:00 -0400 962078400-208865 Driving Customer Equity is now available in Hardcover <div class="event_icon book"></div><div class="event"> <a href="http://books.simonandschuster.com/Driving-Customer-Equity/Katherine-N-Lemon/9780684864662">Driving Customer Equity</a> is now available in Hardcover </div> June 27, 2000 00:00:00 -0400 962078400-11499 Driving Customer Equity will be released on June 27, 2000 in Hardcover <div class="event_icon book"></div><div class="event"> <a href="http://books.simonandschuster.com/Driving-Customer-Equity/Katherine-N-Lemon/9780684864662">Driving Customer Equity</a> will be released on June 27, 2000 in Hardcover </div> June 27, 2000 00:00:00 -0400 962078400-11496 Delivering Quality Service is now available in Hardcover <div class="event_icon book"></div><div class="event"> <a href="http://books.simonandschuster.com/Delivering-Quality-Service/Valarie-A-Zeithaml/9780029357019">Delivering Quality Service</a> is now available in Hardcover </div> March 19, 1990 00:00:00 -0500 637822800-13279 Delivering Quality Service will be released on March 19, 1990 in Hardcover <div class="event_icon book"></div><div class="event"> <a href="http://books.simonandschuster.com/Delivering-Quality-Service/Valarie-A-Zeithaml/9780029357019">Delivering Quality Service</a> will be released on March 19, 1990 in Hardcover </div> March 19, 1990 00:00:00 -0500 637822800-13278 Excerpt: Table of Contents from Delivering Quality Service <div class="event_icon work_excerpt"></div><div class="event"> <h5>Excerpt:</h5> <a href="http://books.simonandschuster.com/Delivering-Quality-Service/Valarie-A-Zeithaml/9780029357019/excerpt_with_id/1141">Table of Contents</a> from Delivering Quality Service </div> January 01, 1900 00:00:00 -0500 2208970800-13282 Excerpt: Table of Contents from Driving Customer Equity <div class="event_icon work_excerpt"></div><div class="event"> <h5>Excerpt:</h5> <a href="http://books.simonandschuster.com/Driving-Customer-Equity/Katherine-N-Lemon/9780684864662/excerpt_with_id/983">Table of Contents</a> from Driving Customer Equity </div> January 01, 1900 00:00:00 -0500 2208970800-11510